5-Piece Thailand Baby Starter Set 0-3m

Return/Exchange Guidelines

• Product Condition:

  • The product must be unused, unworn, and unwashed.
  • Fashion products may be tried on for fit and will still be considered unworn.
  • If a product is returned in an inadequate condition, we reserve the right not to register your complaint.

• Return Period:

  • For defective products, the return period is 15 working days.
  • For all return or exchange requests, please submit your request within 15 working days of receiving the parcel.

• Required Documentation:

  • Please return the product with a copy of the invoice.
  • Clearly mention the reason for returning the items.

• Shipping:

  • Customers must return the merchandise via traceable delivery (courier or registered post) at their own expense.
  • Note: Delivery charges will not be refunded.

• Refund Processing:

  • Refund requests will be processed within 10 working days after receiving the returned products.
  • It is important to label the returned product as "Return item" to avoid any discrepancies.

• Hygiene Notice:

  • No refunds or exchanges will be accepted on Baby Care and Feeding items due to hygiene issues.

How to Return or Exchange Your Item(s)

Step 1: Repack Merchandise
Ensure that the item(s) you wish to return, along with the Return Label, are securely repacked and included in your return shipment.

Step 2: Ship To
Return the merchandise via traceable delivery (courier or registered post) at your own expense to the following address:

Newborn Babyshop
112 G1, Block G 1 Phase 1
Johar Town, Lahore, Punjab
Lahore, 54770, Pakistan

Whatsapp Support: +923411402319 (24x7)

Contact Us

For any further queries about exchanges and returns, please contact us at:
+923411402319